Our support offerings

Support Plan Basic

In the basic support plan we offer the following:

  • Incident management (1)
  • Ad-hoc support tickets (2)
  • User management
  • License management

EUR 695 / month

EUR 125 / hour for out-of-contract support.

Support Plan Plus

In our Support Plan Plus we offer everything from the Support Plan Basic as well as proactive management and cheaper off-plan hours.

  • Incident management (2)
  • Ad-hoc support tickets (5)
  • User management
  • License management
  • Proactive monitoring of usage and performance
  • Monthly advice

EUR 1595 / month

EUR 110 / hour for out-of-contract support.

Custom Plan

Next to our regular support contracts we can arrange on a custom plan tailored to your needs.

We’re happy to schedule a call to discuss this.

Prepaid Hours

If you have infrequent questions and need for support, we can offer you a prepaid contract where you buy some hours upfront for the next three months and can then use our support team at request.

This is our most flexible support plan, as you can simply buy the hours and use them anywhere you want in the next three months.

Professional Power BI Support

Your Power BI environment is growing, more and more users are onboarded, and you can’t quite keep up with releases, questions, new users, and daily support.

That’s where we come in. We can take over all of this support workload from your internal employees to ensure continuity and empower users all over your organisation.

We are Power BI Pros with years and years of experience implementing Power BI solutions and managing Power BI environments.